Amerant Bank is here to help you with all your banking needs. In addition to our call centers, you can also view our frequently asked questions (24/7 – 365).

Customer Call Center

Get in contact. How to call Amerant Bank:

Online and Mobile Banking Support Call Center

Online Bill Pay Support

Credit Card Call Center Services

Report Credit Card Loss, Theft, or Fraud

Report ATM or Debit Card, Check Loss, Theft, or Fraud

General Questions

For any inquiries, you can also email us at questions@amerantbank.com

General

General

Amerant Mortgage, LLC

For information on our mortgage products and services, click here.

Amerant Mortgage, LLC (NMLS ID #50993) is a subsidiary of Amerant Bank, N.A., a national banking association headquartered in Coral Gables, Florida.

Request Information or Notice Error for Existing Residential Mortgages

Notice of error and/or requests for information must be sent to:

Amerant Bank N.A.
P.O. Box 226555
Miami, FL 33222-6555

In your letter, please include the following:

Your name and mortgage loan number.

Details about the error(s) you believe have taken place or details about the specific type of information you are requesting from us about your mortgage.

NOTE: Only correspondence related to the servicing of your home loan will be covered through this process.

For information on Home Equity Line of Credit (HELOC), click here.

Request Information or Notice Error for Existing Home Equity Lines of Credit

Please refer to your monthly statement for information of where to submit correspondence and/or errors related to Home Equity Lines of Credit.