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Get answers to the most frequently asked questions. Its the quickest way to find a solution to common banking issues.
Send us an email and we will respond within 24 hours. Do not send account, or personally identifiable information via email.
Amerant Bank is here to help you with all your banking needs. In addition to our call centers, you can also view our frequently asked questions (24/7 – 365).
Frequently Asked Questions
https://www.amerantbank.com/faq
Get in contact. How to call Amerant Bank:
Toll Free:
1-855 AMERANT | 1(855) 263-7268
Direct / International:
(305) 629-1200
Toll free outside U.S.:
Argentina: 0-800-800-1720
Colombia: 01-800-51-83153
Venezuela: 0-800-100-2600
Monday – Friday (Personal)
7:00 AM – 8:00 PM ET
Monday – Friday (Business / TreasuryConnectSM)
8:00 AM – 6:00 PM ET
Saturday – Sunday (Personal)
8:00 AM – 5:00 PM ET
24/7
Automated Telephone Banking Service
Telephone:
(305) 629-1260
Toll free:
1-866-806-8125
Venezuela (Personal): 0-800-100-2600
Venezuela (Business/TreasuryConnect℠): 0-800-100-5469
Monday – Friday (Business/TreasuryConnect℠)
Monday – Sunday
7:00 AM – 1:00 AM ET
Report Credit Card Loss, Theft, or Fraud
First Bankcard®:
Personal Cards: 1-888-295-5540
Business Cards: 1-800-819-4249
*Citizens or resident of the United States (U.S.)
(305) 629-1212
1-888-629-0810
Monday – Friday
Saturday
After-hours support:
1-800-236-2442
For any inquiries, you can also email us at questions@amerantbank.com
(305) 441-5555
1-866-649-8846
Toll free outside of U.S:
9:00 AM – 5:00 PM ET
(305) 460-4032
8:30 AM – 5:30 PM ET
For information on our mortgage products and services, click here.
Amerant Mortgage, LLC (NMLS ID #50993) is a subsidiary of Amerant Bank, N.A., a national banking association headquartered in Coral Gables, Florida.
1-844-200-8638
Notice of error and/or requests for information must be sent to:
Amerant Bank N.A. P.O. Box 226555 Miami, FL 33222-6555
In your letter, please include the following:
Your name and mortgage loan number.
Details about the error(s) you believe have taken place or details about the specific type of information you are requesting from us about your mortgage.
NOTE: Only correspondence related to the servicing of your home loan will be covered through this process.
For information on Home Equity Line of Credit (HELOC), click here.
Toll free for HELOC:
1-855-263-7268
Please refer to your monthly statement for information of where to submit correspondence and/or errors related to Home Equity Lines of Credit.
1-800-320-2819
Email:
customercontact@amerantinvestments.com
Please see here for our Privacy Policy.
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