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Security Center

Your privacy and security are our priority

Protecting your accounts and securing your personal information is one of our most important responsibilities. At Amerant, we continually upgrade safeguard technology to ensure your transactions are conducted with maximum confidentiality and protection. We hope you take advantage of these helpful tools, tips, and resources to reduce your risk of becoming a victim of fraud and identity theft.

How we Protect your Identity and Safeguard your Information

  • Safeguard technology for transactions and data protection
  • Partnership with law enforcement agencies
  • Strong security standards, fraud detection software, and Security Controls
  • Commitment to principles and guidelines. View our Online Privacy Notice
  • Employee adherance to a Code of Ethics
  • Proactive steps to assure strong compliance with the law
  • Confidentiality of data ensured through a Secure Message e-mail platform
  • Identity Theft and Security training for employees
  • Safeguarded platforms against Phishing Attacks

    • Amerant Bank employee shaking hands with a happy customer after receiving excellent customer service

    Protect Yourself

  • Never share your account number, personal identification number (PIN) or password
  • Create complex passwords with a mix of upper and lower case letters as well as numbers and symbols
  • Periodically change your online passwords to avoid unauthorized access
  • Set up online banking and mobile banking Alerts and Notifications
  • Review your account statement carefully every month and report any suspicious activity immediately
  • Never open email that looks suspicious
  • Never provide personal information when replying to an unsolicited email
  • Install antivirus software on your computer and update it regularly
  • Be cautious when using Wi-Fi or public computers
  • Keep your contact information updated so we can keep you informed

    • Fraud Prevention Resources

    Important Contact Information

    Report Credit Card loss, theft or fraud to:

  • Toll free at: 1-855-AMERANT (263-7268)
  • International: +1 (305) 717-1919
  • Toll free from outside the U.S.: 0-800-100-3184

    • Report ATM Card, Debit Card, or check loss, theft or fraud to:

  • (305) 629-1212
  • Toll free at: 1-888-629-0810
  • Toll free from outside the U.S.: 0-800-100-2600
    • Or visit one of our Banking Centers.

    Security Education Resources