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    Home / Security Center
    Notice for Customers: To help you keep your account safe – make sure the URL that you are viewing is www.amerantbank.com, when entering any account information.

    Security Center

    Your privacy and security are our priority

    Protecting your accounts and securing your personal information is one of our most important responsibilities. At Amerant, we continually upgrade safeguard technology to ensure your transactions are conducted with maximum confidentiality and protection. We hope you take advantage of these helpful tools, tips, and resources to reduce your risk of becoming a victim of fraud and identity theft.

    How we Protect your Identity and Safeguard your Information

  • Safeguard technology for transactions and data protection
  • Partnership with law enforcement agencies
  • Strong security standards, fraud detection software, and Security Controls
  • Commitment to principles and guidelines. View our Online Privacy Notice
  • Employee adherance to a Code of Ethics
  • Proactive steps to assure strong compliance with the law
  • Confidentiality of data ensured through a Secure Message e-mail platform
  • Identity Theft and Security training for employees
  • Safeguarded platforms against Phishing Attacks
  • Amerant Bank employee shaking hands with a happy customer after receiving excellent customer service

    Protect Yourself

  • Never share your account number, personal identification number (PIN) or password
  • Create complex passwords with a mix of upper and lower case letters as well as numbers and symbols
  • Periodically change your online passwords to avoid unauthorized access
  • Set up online banking and mobile banking Alerts and Notifications
  • Review your account statement carefully every month and report any suspicious activity immediately
  • Never open email that looks suspicious
  • Never provide personal information when replying to an unsolicited email
  • Install antivirus software on your computer and update it regularly
  • Be cautious when using Wi-Fi or public computers
  • Keep your contact information updated so we can keep you informed
  • Fraud Prevention Resources

    Important Contact Information

    Report Credit Card loss, theft or fraud to:

  • Toll free at: 1-855-AMERANT (263-7268)
  • International: +1 (305) 717-1919
  • Toll free from outside the U.S.: 0-800-100-3184
  • Report ATM Card, Debit Card, or check loss, theft or fraud to:

  • (305) 629-1212
  • Toll free at: 1-888-629-0810
  • Toll free from outside the U.S.: 0-800-100-2600
  • Or visit one of our Banking Centers.

    Security Education Resources

    Protect your Business from New Phishing Scams

    Amerant is committed to protecting customers’ personal information and providing them with the necessary security for the management of their online accounts.

    Learn More

    Check Fraud on the Rise

    Have you ever noted a check that you did not recognize, or a check cashed for a different amount than the amount issued? Here are some tips to protect yourself from check fraud.

    Read More

    Alerts and Notifications

    Ensure your financial experience with us is as secure as possible. Follow these easy steps to enable your account alerts and notifications.

    Learn More

    Banking Fraud

    In the new age of banking, technology is increasingly creating challenges for cyber security. Stay ahead of individuals looking to perpetrate these types of scams with Amerant’s tips to avoid being a victim.

    Learn More

    Business Email Compromise

    Business email compromise is on the rise. At Amerant, we want to make sure our customers stay safe and secure. It’s your private information and we want to help you keep it that way.

    Learn More

    Identity Theft

    At Amerant, precautions are taken to ensure that your personal information is safeguarded and that we provide you with up-to-date information regarding identity theft and fraud.

    Learn More

    Keep Your Information Safe This Holiday Season

    Enjoy the holidays while being aware of the types of scams that are out there. We’ve provided tips to ensure you are protected this holiday season.

    Learn More

    Our Commitment to our Customers

    Security is our main objective. At Amerant, we make sure you are safeguarded by providing a plethora of security measures. Amerant’s security team continuously monitors our systems to make sure that they are protected.

    Learn More

    Phishing

    Recognize what phishing is and some tips to help defend yourself against fraudsters.

    Learn More

    Protect Yourself from Business Email Compromise (BEC)

    Keep your business finances safe and your employees informed on how to avoid fraudulent scammers.

    Learn More

    Safety Tips While You Travel

    While on vacation this season, take a few simple precautions and you will savor summer fun.

    Learn More

    Social Engineering

    Fraudsters are increasingly using sophisticated methods to defraud victims. Social Engineering is one of those. Here are some techniques to prevent becoming a victim of Social Engineering.

    Learn More
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    Investments are Not FDIC or any other Government Agency Insured | Are Not Bank Guaranteed | May lose value

    Trust services offered through Amerant Bank, N.A. and are limited to trust administration.


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