Zelle® for your Business | Amerant Bank
Business owners using Zelle on their mobile phone.

Zelle® helps your small business get paid in a fast and easy way.

Zelle® offers a fast and easy way to send and request money and accept customer payments. All that’s needed is an email or U.S mobile number, and money can be sent or from an eligible U.S bank account in minutes.1
Transaction fee: $2 per transaction. Transaction fees3 are charged as a monthly total and are reflected on your statement as a separate fee for incoming and outgoing payments. Please review our Schedule of Fees for the latest information.
To review your transaction history, log into your TreasuryConnectSM or Amerant Business Mobile app, select the Zelle® menu, and then Activity.
Must have a business checking account
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Business Benefits of Zelle®

Fast

Enhance cash flow. No need to wait for a check to clear, payments are sent typically within minutes1, directly from one account to another.

Easy

Send and receive money right from your Amerant mobile app, simply share your U.S. mobile number or email address and customers can pay you where you are.1

Secure

No need to provide your account information to send and receive payments with Zelle®.

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Steps for Using Zelle® for your business

Have a Business Checking or Savings account with us? Here’s how to get started with Zelle®:

1
Step One

Log into your TreasuryConnectSM or Amerant Business Mobile app.
2
Step Two

Select Zelle®.
3
Step Three

Accept the Terms & Conditions.
4
Step Four

Select or enter your email address or U.S. mobile phone number.
5
Step Five

Enter the one-time verification code.
6
Step Six

Start sending and receiving money with Zelle®.
Start Using Zelle®

Questions You May Have About Zelle® for your Business. Answered.

Zelle® is a fast, safe and easy way for small businesses to send, receive, and request money typically within minutes1 with customers and eligible vendors they trust. If your customers use Zelle® within their financial institution’s banking app, they can send payments directly to your Amerant Bank’s bank account with just your email address or U.S. mobile number.

 

Eligible small business accounts can send, receive, or request money with Zelle®. To get started, log into TreasuryConnectSM and select “Zelle®”. Enter your email address or U.S. mobile number. You may need to verify your identity through a one-time verification code, enter it, accept the terms and conditions, and you’re ready to start sending and receiving money with Zelle®.

To send money with Zelle®, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile number), add the amount you’d like to send and an optional note, review, then hit “Send.” In most cases, the money is available to your recipient in minutes.1

To receive money using Zelle® with a small business account, share your enrolled email address or U.S. mobile number with your customers and ask them to send you payment with Zelle® right from their banking app. No need to share any sensitive account details. After the consumer sends you payment with Zelle®, you will receive your money directly into your enrolled bank account.

To request money using Zelle® with a small business account, choose “Request,” enter the individual’s email address or U.S. mobile number, confirm the recipient is correct and tap “Request.” You’ll receive a payment notification once your customer has sent you money in response to your request.

Eligible small business accounts can send, receive, or request money with Zelle®. To get started, log into Amerant Bank’s TreasuryConnectSM banking or mobile app and click on “Zelle®“. If you don’t see Zelle®, please call our customer support team at 1(855) 263-7268.

Yes, at Amerant Bank there are fees to use Zelle® with a small business account. Small businesses are charged $2.00 per transaction they receive or send. Please review the fee details for more information in our Schedule of Fees.

Your mobile carrier’s messaging and data rates may apply.

Neither Amerant nor Zelle® offers purchase protection for payments made with Zelle® – for example, if you do not receive the item you paid for, or the item is not as described or as you expected. Only send money to people and small businesses you trust and always ensure you’ve used the correct email address or U.S. mobile number when sending money.

No, Zelle® payments cannot be reversed.

You can only cancel a payment if the small business or consumer you sent money to hasn’t yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If you do not see this option available, please contact our customer support team at  1(855) 263-7268 for assistance with canceling the pending payment.

If you send money to a small business or consumer that has already enrolled with Zelle®, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you know and trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.

If you sent money to the wrong person, please immediately call our customer support team at  1(855) 263-7268 to determine what options are available.

Please contact our customer support team at  1(855) 263-7268. Qualifying imposter scams may be eligible for reimbursement.

Keeping your money and information safe is a top priority for Amerant Bank. When you use Zelle® within our online banking or mobile app, your information is protected with the same technology we use to keep your Amerant account safe.

In order to use Zelle®, the sender and recipient’s bank or credit union accounts must be based in the U.S.

There is no limit on the amount of transactions you can send with Zelle®.

The amount of money you can send, as well as the frequency, is set by each participating financial institution. To determine Amerant Bank’s send limits, call our customer service at 1(855) 263-7268.

At Amerant Bank, there are no limits to the amount of money you can receive with Zelle®. However, remember that the person sending you money will most likely have limits set by their own financial institution on the amount of money they can send you.

Small businesses are charged $2.00 per transaction they receive or send. Please review fee details for more information in our Schedule of Fees.

Zelle® QR code provides peace of mind knowing you can send and receive money, without typing or providing an email address or U.S. mobile number.

To locate your Zelle® QR code, log into the TreasuryConnectSM app and click on Zelle® in your app. Click “Send,” then click on the QR code icon displayed at the top of the screen. Navigate to “My Code.” From here you can view and use the print or share icons to text or email your Zelle® QR code.

To send money, log into the TreasuryConnectSM app and click on Zelle®. Click “Send,” then click on the QR code icon displayed at the top of the screen. Once you allow access to your camera, simply point your camera at the recipient’s Zelle® QR code, enter the amount, hit “Send,” and the money is on the way! When sending money to someone new, it’s always important to confirm the recipient is correct by reviewing the displayed name before sending money.

1 To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes.

3 Mobile carrier fees may apply.

Zelle® and the Zelle®-related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

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