Coronavirus | AMERANT

If you are calling about relief related to your existing personal or business loan, please contact your banker for assistance or email us at questions@amerantbank.com. For online tools to access your accounts 24/7, please see below.

Thank you for your understanding.


Amerant cares about the health and well-being of our customers, our employees and the communities we serve. We are carefully monitoring the COVID-19 virus, including the guidelines provided by the Centers for Disease Control (CDC) and other public health officials. We understand you may feel some uncertainty due to this rapidly evolving situation, and want to reassure you that we remain committed to serving all your financial needs.

Latest Updates



How We Are Supporting You

At Amerant, we want to make things a little easier for you. That's why we are taking a variety of temporary measures to assist you. So beginning March 26th, we will offer the following in response to the COVID-19 outbreak:


To schedule an appointment, visit our Locations page.

1 Applicable fees from other financial institutions may apply.
2 Decisions on waivers are made in the sole and absolute discretion of Amerant Bank.
3 Applies only to loans held by Amerant Bank. Excludes third party reporting through providers such as First Bank or American Express.


What We Are Doing To Serve You

We have activated our Business Continuity Plan, and are carefully monitoring the latest news. Our bank is fully operational, and we encourage you to take advantage of our convenient digital banking services, available from the comfort of your home.

Online Banking: Get Started
Mobile Banking: Get Started
Amerant TreasuryConnectSM: Get Started Wealth Management
Telephone Banking: Contact us
ATMs: Locations
Beware of Scams, Protect Yourself

Protecting your accounts and keeping your personal information secure is one of our most important responsibilities. Beware of scams, especially in uncertain times, online criminals try to convince you to share sensitive information such as usernames and passwords. Take a look at these tips to Protect Yourself.

What We’re Doing for Our Employees and in Our Locations

We have enhanced daily cleaning procedures and have made sanitizing products available in all of our offices, banking locations and ATMs, and operations center. We have postponed large meetings and some employee and community events. Our internal communications effort frequently reminds our employees about the importance of following CDC guidelines and common sense actions each of us can take, including staying home from work and contacting their doctor if they feel sick. And we have established a new internal policy regarding travel to areas impacted by the virus.

We are Here for You

If you would like to personally discuss your needs or concerns, please contact your Relationship Manager or Account Officer. You may also contact our Customer Call Center at 1.888.629.0810/305.629.1200 or 0800.100.2600 from Venezuela. Updated information will also be provided on this site and on Twitter @AmerantBank and @AmerantBankES.

As always, thank you for choosing Amerant as your trusted financial advisor.