Coronavirus | AMERANT

If you are calling about relief related to your existing personal or business loan, please contact your banker for assistance or email us at questions@amerantbank.com. For online tools to access your accounts 24/7, please see below.

Thank you for your understanding.


Amerant cares about the health and well-being of our customers, our employees and the communities we serve. We are carefully monitoring the COVID-19 virus, including the guidelines provided by the Centers for Disease Control (CDC) and other public health officials. We understand you may feel some uncertainty due to this rapidly evolving situation, and want to reassure you that we remain committed to serving all your financial needs.

Latest Updates


To schedule an appointment at one of our banking centers, visit our Locations page.

How We Are Supporting You

We have been proud to support our customers and communities through this unprecedented time by providing a variety of temporary financial relief measures. We will continue to work with our customers who remain affected by the impacts of COVID-19 - based on their individual needs.

Financial Relief Measures through July 31, 2020

Financial Relief Measures through July 1, 2020


1 Applicable fees from other financial institutions may apply.
2 Decisions on waivers are made in the sole and absolute discretion of Amerant Bank.
3 Applies only to loans held by Amerant Bank. Excludes third party reporting through providers such as First Bank or American Express.


What We Are Doing for Our Employees and in Our Locations


What We Are Doing To Serve You

Our bank is fully operational, and we encourage you to take advantage of our convenient digital banking services, available from the comfort of your home.

Online Banking: Get Started

Mobile Banking: Get Started

Amerant TreasuryConnectSM: Get Started
Wealth Management

Telephone Banking: Contact us

ATMs: Locations

Beware of Scams, Protect Yourself

Protecting your accounts and keeping your personal information secure is one of our most important responsibilities. Beware of scams, especially in uncertain times, online criminals try to convince you to share sensitive information such as usernames and passwords. Take a look at these tips to Protect Yourself.

We are Here for You

If you would like to personally discuss your needs or concerns, please contact your Relationship Manager or Account Officer. You may also contact our Customer Call Center at 1.888.629.0810/305.629.1200 or 0800.100.2600 from Venezuela. Updated information will also be provided on this site and on Twitter @AmerantBank and @AmerantBankES.

As always, thank you for choosing Amerant as your trusted financial advisor.